The second-hand marketplace Users Express Anger Over Size Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has updated its size classifications for female and kids' apparel without notifying all users about the change.
Online Platforms Reaction
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.
